5qq Terms & Conditions — Complete Betting Platform Terms

To use the 5qq platform, you must meet the following eligibility requirements as outlined in our Terms & Conditions:

• You must be at least 18 years of age.
• Registration must be done voluntarily and with full awareness.
• Only one account may be created per person.
• You must register using accurate and truthful information.
• If your account was previously closed for any reason, opening a new account is not permitted.
• Registering on behalf of someone else or through fraudulent means is prohibited.

To create an account on 5qq, you will need to provide an active mobile number and a password. All information submitted during registration must be accurate and belong to you.

As part of the KYC (Know Your Customer) process, we may request the following documents:

• A scanned copy of your National ID (NID) or passport.
• Proof of ownership of the mobile banking account.
• A selfie or live verification may be required if needed.

The security of your account is your responsibility. Do not share your password with anyone. If you notice any suspicious activity, contact 5qq Support immediately.

The following rules and conditions apply when placing bets on 5qq:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Odds may change at any time; the odds at the moment a bet is confirmed are final.
• 5qq reserves the right to void any bet placed at incorrect odds caused by a technical error.
• If a match is cancelled or abandoned, the bet stake will be refunded.
• Placing a bet after the outcome of an event is already known is strictly prohibited.
• Any attempt to manipulate the betting system will result in permanent account closure.

Deposits on 5qq can be made via bKash, Nagad, Rocket, and bank transfer. The following conditions apply to all deposits:

• No additional charges on deposits.
• Deposits must be made from your own mobile banking account.
• Deposits from third parties are not accepted.

The following conditions must be met to withdraw winnings from 5qq:

• KYC verification must be completed before withdrawals can be processed.
• Minimum withdrawal amount is BDT 500.
• Withdrawals are typically completed within 5–15 minutes.
• Withdrawals must be made using the same method as the original deposit.
• Withdrawals are not permitted until the bonus wagering requirement has been met.
• Withdrawals may be temporarily suspended if suspicious activity is detected.

5qq bonuses and promotional offers are provided subject to specific terms and conditions. The general rules are as follows:

• The welcome bonus applies to your first deposit only.
• Bonus funds can only be withdrawn after meeting the wagering requirement (typically ×5 to ×20).
• Every bonus has an expiry date; any unused bonus will be cancelled once it expires.
• Each bonus offer can only be claimed once per person, device, or IP address.
• Bonus abuse or any attempt to manipulate the system will result in forfeiture of the bonus.

The following activities are strictly prohibited under 5qq's Terms & Conditions:

• Creating multiple accounts or using another person's account.
• Placing bets using automated bots or software.
• Match fixing or placing bets with prior knowledge of the result.
• Money laundering or any illegal financial activity.
• Registering with false information to claim a bonus.
• Attempting to breach the platform's security measures.

5qq believes gaming is a form of entertainment and should be enjoyed responsibly. We provide the following tools free of charge:

• Deposit Limits — Set daily, weekly, or monthly deposit limits.
• Session Limits — set a daily limit on how long you play.
• Cooling-Off Period — Temporarily pause your account.
• Self-Exclusion — temporarily close your account for a set period.

If you or someone you know may be struggling with a gaming addiction, please reach out to 5qq Support. We are always here to help.

5qq takes the protection of your personal information very seriously. We use SSL encryption and advanced cybersecurity technology. Your data is never sold or shared with third parties.

However, we may be required to share information due to legal obligations in the following circumstances: a lawful request from a law enforcement agency, an investigation into financial fraud, or a directive from a regulatory authority. For more details, please refer to our Privacy Policy Read.

5qq reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violating these Terms & Conditions.
• Registering with false or inaccurate information.
• If suspicious or fraudulent activity is detected.
• You may also close your account at any time at your own discretion.
• If an account is closed with a valid balance, the user will be given the opportunity to withdraw those funds.